Step 1: Log in to the System
- Open your web browser and go to Furnigo’s login page.
- Enter your username and password.
- Click Login to access your dashboard.
Step 2: Navigate to Service Request
- Once logged in, locate and click the “Service Request” section.
- This will open the request submission page, where you can manage or create new service requests.
Step 3: Upload the Work Order File
- Look for the “Upload File” option.
- Click “Select File” and choose the work order document from your computer.
- Accepted file formats: PDF, DOCX, JPG, PNG (check system requirements if needed).
- Wait for the file to finish uploading.
✅ So far, the file upload is working for all Leon’s, Mobilia, La-Z-Boy, and Zucora requests.
Step 4: Upload Reference Photo
- Click the “Select Photos” button to upload reference photos from your computer.
- You can upload photos either before submitting the request or after submission.
Step 5: Review & Submit
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- Double-check the uploaded information to ensure it is correct. If needed, you can edit before submission.
- Click the “Submit” button to finalize the request.
- You should receive a confirmation message indicating successful submission.